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We have implemented a system of patient feedback at our dentists in Ipswich which has allowed us to push forward our standard of care and meet all your expectations. As difficult as the last year has been in the clinic, we’ve been very excited to manage and implement a feedback system to allow us to query the needs and experience of our patients throughout their treatment process; from initial booking to regular checkups.
This is given us a firm starting point; in order to be proactive in meeting the highest standards of care rather than reactive via a complaints process. The whole process has been very illuminating not only in our implementation of new technological systems to streamline much of our booking and administration but also in the way we communicate with our patients. This is particularly important when they have had dental anxieties or deep concerns about how they may be perceived in the clinic.
So whether you’re attending our dentists in Ipswich out of the necessity of an emergency appointment or to get a solid ground work for any possible aesthetic goals, we can assure you of the best possible experience.
We cater to all private patients, all those with insurance plans either privately sourced or related to their employment. Many of our patients are surprised by how attentive we are to their requirements, not only listening to their needs but actually making suggestions of how their treatment could be carried out in a less invasive and more therapeutic way. Fundamentally, we see this is the role of dentistry not only to be an essential medical service but also a calming and pleasant experience.
Care plans and any possible future treatments are always collaborative affairs between our dentists in Ipswich and the patient. With our dentists providing the role of guide and specialist where the patient is the driving force of any care procedure, our dentists take an advisory role not an authoritative one, allowing you to lead the way you want our care to go.
The heart of our clinic – it’s staff
The heart of our clinic is really the staff; without them we just have a nicely ornamented medically themed office space. Our continued commitment to professional education means that all of the staff members you’ll meet in our clinic are continuing to progress themselves. We do this by permitting them the time to attend additional courses as well as linking them with professionals at the front of their prospective industries as part of mentoring.
Our commitment to continued development allows us to offer the most advanced treatment options as well as being able to meet our patients needs and interests. It also means we will be able to pair you with a professional who is not only authoritative in the appropriate field of dentistry to meet your needs but also compatible and compassionate with how you would prefer your treatment to be delivered.
If you have any further queries about your dental care needs or would like to join our list, feel free to contact our team for further details.